Terms of service
📋 OVERVIEW
Garden Secrets ki website gardensecrets.store par visit karne aur hamare products purchase karne se pehle yeh Terms of Service zaroor padhein 📖.
Hamare website use karne se aap in tamam terms aur conditions se automatically agree karte hain ✅. Agar aap in terms se agree nahi karte to please hamare website ka use band kar dein.
🏢 ABOUT US
🌿 Business Name: Garden Secrets 🌐 Website: gardensecrets.store 📍 Location: DHA Phase 1, Lahore, Pakistan 📱 WhatsApp: +92 326 6876415 📧 Email: support@gardensecrets.store
Hum Pakistan mein gardening products ke ek trusted seller hain, jisme shamil hain:
🌱 Plants Booster Spray 🪴 Grow Bags 🌾 Fertilizers 🥥 Coco Peat 🪱 Vermi Compost 🌻 Seeds aur bahut kuch!
✅ ELIGIBILITY — WHO CAN USE OUR SERVICES
Hamare website aur services use karne ke liye:
🔞 Aapki umar kam az kam 18 saal honi chahiye 📍 Aap Pakistan mein hona chahiye 📋 Aapko sahi aur accurate information provide karni hogi 🚫 Aap kisi bhi illegal maqsad ke liye hamaری services use nahi kar sakte
🛒 ORDERING & PURCHASING
📦 Order Placement Jab aap order karte hain to yeh ek offer to purchase hota hai. Garden Secrets ko yeh order accept ya reject karne ka haq hai.
✅ Order Confirmation Order confirm hone ke baad aapko WhatsApp ya email par confirmation message bheja jayega.
💰 Pricing Tamam prices Pakistani Rupees (PKR) mein hain. Hum prices kisi bhi waqt change karne ka haq rakhte hain bina kisi prior notice ke. Lekin aapka confirmed order same price par deliver kiya jayega.
⚠️ Stock Availability Agar koi product out of stock ho jaye after your order, hum aapko immediately inform karenge aur full refund ya alternative offer karenge.
🖼️ Product Images Website par dikhaye gaye product images sirf illustrative purpose ke liye hain. Actual product thoda different ho sakta hai.
💳 PAYMENT TERMS
Hum yeh payment methods accept karte hain:
💵 Cash on Delivery (COD) 🏦 Bank Transfer 📲 EasyPaisa / JazzCash
⚠️ Important: 🚫 Payment se related koi bhi issue hone par hamare official channels par hi rabta karein 🔒 Hamare official numbers ke ilawa kisi aur ko payment mat karein ❌ Kisi bhi fake account ya impostor se aware rahein
🚚 DELIVERY TERMS
📦 Hum Pakistan bhar mein deliver karte hain ⏳ Delivery time: 3–7 business days (location ke mutabiq) 📍 Aap sahi aur complete delivery address provide karne ke zimmedar hain 🔄 Agar address galat ho aur order wapas aaye to re-delivery charges applicable honge 🏠 Agar aap delivery ke waqt available na hon to courier 1–2 attempts karega
↩️ RETURN & REFUND TERMS
✅ Hum 7-day return & replacement policy offer karte hain 💸 Return shipping fee: Rs. 199 📸 Return ke liye damaged product ki photos zaroori hain 🔄 Replacement 2–3 business days mein dispatch ki jayegi
⚠️ Detailed return policy ke liye hamare Return & Refund Policy page par jayein.
🌱 PRODUCT USAGE DISCLAIMER
⚠️ Hamare gardening products ke baare mein yeh zaroori baat yaad rakhein:
🪴 Plants ki growth results individual care aur environment par depend karti hain 🌡️ Weather, soil conditions aur care routine results affect kar sakti hain 📖 Fertilizers aur sprays recommended dosage ke mutabiq hi use karein 🧤 Chemical products use karte waqt safety precautions zaroor lein 👶 Tamam products ko children aur pets ki pohnch se door rakhein
❌ Garden Secrets improper use ki wajah se hone wale kisi bhi nuqsan ka zimmedaar nahi hoga.
🚫 PROHIBITED ACTIVITIES
Hamare website aur services use karte waqt yeh karna bilkul mana hai:
❌ Fake ya fraudulent orders dena ❌ Hamare brand name ya logo ka unauthorized use ❌ Website hack karne ya tamper karne ki koshish ❌ Galat reviews ya false information spread karna ❌ Hamare staff ke saath disrespectful behavior ❌ Kisi bhi illegal activity ke liye hamaری platform use karna
Agar aap in activities mein mulawwis paye gaye to hum aapka order cancel aur account block karne ka haq rakhte hain. ⛔
💬 CUSTOMER RESPONSIBILITIES
Aap zimmedar hain:
📋 Sahi order details provide karne ke liye 📱 Order ke waqt reachable rehne ke liye 🏠 Correct delivery address dene ke liye 📸 Return ke case mein proof provide karne ke liye 💬 Hamare team ke saath respectful communication ke liye
⚖️ LIMITATION OF LIABILITY
Garden Secrets kisi bhi indirect, incidental ya consequential damages ke liye liable nahi hoga jo arise hon:
🌡️ Environmental ya weather conditions se 💧 Improper care ya misuse se 🚚 Courier delays ya damage se (jo hamare control mein na ho) 📡 Website downtime ya technical issues se
Hamaری maximum liability sirf aapke order ki value tak limited hai. 📦
🔄 CHANGES TO TERMS
Hum yeh Terms of Service kisi bhi waqt update kar sakte hain bina prior notice ke 📢. Updated terms website par publish hone ke baad immediately effective ho jaati hain.
Regularly is page ko check karte rahein. ✅
💬 CONTACT US
Koi bhi sawal, concern ya complaint ho to humse rabta karain:
📱 WhatsApp: +92 326 6876415 📧 Email: support@gardensecrets.store 🌐 Website: gardensecrets.store 📍 Location: DHA Phase 1, Lahore, Pakistan
Hum Monday to Saturday, 10 AM – 7 PM available hain. 🕙
🌿 Garden Secrets — Growing happiness, one plant at a time! 📅 Last Updated: May 2026