Privacy policy
📋 OVERVIEW
At Garden Secrets, hum aapki privacy ko bohat zyada value karte hain 💚. Yeh Privacy Policy explain karti hai ke jab aap hamare website gardensecrets.store visit karte hain ya hamare saath order karte hain, to hum aapki personal information kaise collect, use aur protect karte hain.
Hamare saath shopping karke aap is policy se agree karte hain. ✅
📥 INFORMATION WE COLLECT
Hum ye information collect karte hain:
👤 Personal Information Aapka naam, phone number, email address aur delivery address jo aap order karte waqt provide karte hain.
🛒 Order Information Aapke orders, purchased products aur order history ka record.
📱 Contact Information WhatsApp ya email ke zariye jo conversations hoti hain unka record.
🌐 Website Usage Data Aapka IP address, browser type aur hamare website par aane ka waqt (cookies ke zariye).
🎯 HOW WE USE YOUR INFORMATION
Hum aapki information sirf in maqsad ke liye use karte hain:
📦 Aapke orders process aur deliver karne ke liye 📲 Order updates, tracking aur delivery confirmation bhejne ke liye 🔄 Returns, refunds aur complaints handle karne ke liye 💬 Customer support provide karne ke liye 🌱 Naye products, offers aur promotions ke baare mein inform karne ke liye 📊 Hamare website aur services ko behtar banane ke liye
🔐 HOW WE PROTECT YOUR INFORMATION
Aapki security hamari zimmedari hai 🛡️:
🔒 Aapki personal information sirf authorized team members tak limited hai 🚫 Hum aapka data kisi bhi third party ko sell, rent ya share nahi karte 📁 Aapka data secure servers par store kiya jata hai ⚠️ Kisi bhi data breach ki surat mein hum aapko immediately inform karenge
📤 INFORMATION SHARING
Hum aapki information sirf tabhi share karte hain jab zaroori ho:
🚚 Delivery Partners — sirf aapka naam, address aur phone number, order deliver karne ke liye 💳 Payment Processors — secure payment complete karne ke liye ⚖️ Legal Requirements — agar qanoon ki zaroorat ho to
❌ Hum aapki information kisi bhi marketing company ya third party ko kabhi share nahi karte.
🍪 COOKIES
Hamari website cookies use karti hai taake:
🖥️ Aapka browsing experience behtar ho 🛒 Aapka cart aur preferences yaad rahe 📊 Website traffic analyze kiya ja sake
Aap apne browser settings mein ja kar cookies disable kar sakte hain. ⚙️
📱 WHATSAPP COMMUNICATION
Jab aap hamare WhatsApp number +92 326 6876415 par contact karte hain:
💬 Aapki conversations sirf order aur support ke liye use hoti hain 🚫 Aapka number kisi aur ko share nahi kiya jata 📵 Agar aap promotional messages nahi chahte to hume bata sakte hain
👶 CHILDREN'S PRIVACY
Hamari services 13 saal se kam umra ke bachon ke liye nahi hain. Hum janboojh kar kisi bhi child ki personal information collect nahi karte. 🚸
✏️ YOUR RIGHTS
Aapke yeh rights hain:
👁️ Aap apni stored personal information dekh sakte hain ✏️ Aap apni information update ya correct karwa sakte hain 🗑️ Aap apni information delete karwane ki request kar sakte hain 📵 Aap promotional messages se opt-out kar sakte hain
In rights ko use karne ke liye humse rabta karain. 📩
🔄 POLICY UPDATES
Hum yeh Privacy Policy kabhi bhi update kar sakte hain. Kisi bhi bari change ki surat mein hum aapko WhatsApp ya email ke zariye inform karenge. 📢
Is page ko waqt waqt par check karte rahein. ✅
💬 CONTACT US
Privacy se related koi bhi sawal ho to humse rabta karain:
📱 WhatsApp: +92 326 6876415 📧 Email: support@gardensecrets.store 🌐 Website: gardensecrets.store 📍 Location: DHA Phase 1, Lahore
🌿 Garden Secrets — Growing happiness, one plant at a time! 📅 Last Updated: May 2026