Shipping policy
📋 OVERVIEW
Garden Secrets par order karne ka shukriya! 🌱 Hum chahte hain ke aapka gardening experience shuru se hi behtareen ho — isliye hum poori Pakistan mein fast, safe aur affordable delivery provide karte hain. 💚
📦 DELIVERY COVERAGE
🇵🇰 Hum poori Pakistan mein deliver karte hain!
Chahe aap Karachi mein hon, Lahore mein, Islamabad mein, ya kisi bhi sheher ya qasbe mein — hum aap tak pahunchte hain. ✅
⏱️ DELIVERY TIME
🗓️ Standard Delivery: 2–3 Working Days
📌 Yeh time frame order confirmation ke baad start hota hai.
⚠️ Please Note: 📅 Working days mein Saturday, Sunday aur public holidays shamil nahi hain 🌦️ Extreme weather ya courier delays ki surat mein thodi delay ho sakti hai 🏙️ Remote areas mein delivery 1–2 extra days le sakti hai 📦 Order confirmation ke baad aapko tracking details WhatsApp par send ki jaengi
💰 DELIVERY CHARGES
| 🛵 Delivery Type | 💵 Charges |
|---|---|
| 🇵🇰 All Over Pakistan | Rs. 99 only |
✅ Sirf Rs. 99 mein poori Pakistan mein delivery — koi hidden charges nahi! 🎉
🏪 ORDER PROCESSING
🕙 Orders Monday to Saturday, 10 AM – 6 PM process kiye jaate hain
⏳ Order is time ke baad aaya to agli working day process hoga
✅ Order confirm hone par aapko WhatsApp message bheja jayega
📦 Dispatch hone par tracking number share kiya jayega
📬 DELIVERY PROCESS
1️⃣ Order Place Karein gardensecrets.store par apna order place karein aur sahi delivery address fill karein 📋
2️⃣ Confirmation Message Aapko WhatsApp par order confirmation aur estimated delivery date bheja jayega 📱
3️⃣ Order Packed & Dispatched Aapka order carefully pack karke courier partner ko handover kiya jayega 📦
4️⃣ Out for Delivery Courier aapke city mein pahunchne par aapko call ya message karega 📞
5️⃣ Delivered! 🎉 Aapka order aap tak safely pahunch jayega — ab gardening shuru karein! 🌿
📍 IMPORTANT — SAHI ADDRESS DARJ KAREIN
⚠️ Delivery smooth ho iske liye yeh zaroori hai:
✏️ Apna poora ghar ka address likhen — gali number, mohalla, area sab shamil karein 🏙️ Sheher ka naam bilkul sahi likhen 📮 Agar landmark ho to zaroor mention karein (masjid, school, hospital, etc.) 📱 Active phone number dein jis par courier call kar sake 👤 Delivery ke waqt khud ya koi family member available ho
❌ Galat ya incomplete address ki wajah se: 🔄 Order wapas aa sakta hai — re-delivery charges applicable honge ⏳ Delivery delay ho sakti hai 📦 Order cancel bhi ho sakta hai
📦 PACKAGING
Hum apne products ki packaging par special attention dete hain 💚:
🌱 Plants aur fragile items ko extra carefully pack kiya jata hai 📦 Fertilizers aur sprays leak-proof packing mein bheje jaate hain 🔒 Tamam products securely seal karke dispatch kiye jaate hain ✅ Packing is tarah ki jati hai ke product damage-free pahunche
🔄 WHAT IF ORDER IS DELAYED?
Agar aapka order 3 working days mein nahi pahuncha to:
📱 Hamare WhatsApp par message karein: +92 326 6876415 📧 Ya email karein: support@gardensecrets.store 🔍 Hum turant aapka order track karke update denge ✅ Agar courier ki galti ho to hum proper action lenge
📦 DAMAGED DELIVERY
Agar order damage hokar pahunche to:
📸 Turant photos lein aur hamare WhatsApp par bhejein ⏰ 7 din ke andar report karein 🔄 Hum aapko replacement ya refund provide karenge 💚 Aapko pareshaan hone ki zaroorat nahi — hum responsible hain!
🚫 DELIVERY RELATED DISCLAIMERS
⚠️ Yeh cheezein Garden Secrets ke control mein nahi hain:
🌦️ Natural disasters ya extreme weather 🏛️ Government restrictions ya lockdowns ✈️ Courier company ki internal delays 📍 Remote ya inaccessible areas mein delays
In cases mein hum aapko inform karenge aur best possible solution denge. 💬
💬 CONTACT US
Delivery se related koi bhi sawal ho to humse rabta karein — hum hamesha available hain! 🌼
📱 WhatsApp: +92 326 6876415 📧 Email: support@gardensecrets.store 🌐 Website: gardensecrets.store 📍 Warehouse: DHA Phase 1, Lahore, Pakistan 🕙 Hours: Monday – Saturday, 10 AM – 6 PM
🌿 Garden Secrets — Growing happiness, one plant at a time! 📅 Last Updated: May 2026